Returns & Exchanges
At Microplay Newmarket, we want you to be completely satisfied with your fashion purchase. If your items aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are unworn and have original tags attached.
Initiate Your Return
Log into your account portal and select the specific items from your order history that you wish to return or exchange.
Package Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Affix Shipping Label
Print the prepaid return shipping label provided via email and attach it clearly to the outside of your package.
Drop Off and Track
Hand over your package to any authorized courier drop-off point and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing